1.     Dictation Quality

Voice Clarity

Maintain Normal Tone & Flow of Dictation

Spell Uncommon Proper Names (Places, People) & Local Content.

Emphasize any Complex Words

Minimize Accent

Standardization/Template

(Drug Names, Anatomy, Med. Procedures OK)

2.     Background & Setup

Minimum/No Noise

No Window AC, Loud Music

Avoid High Noise Areas

No Chewing & Talking

3.     Dictation Equipment

High Quality Phones

Cell phones OK w/Good Connection

(No Clipping, Fading or Echoing)

High Quality Voice Recorders

Noise Canceling Microphones

4.     Voice Transmission

All Digital

FTP Transfers

Encryption/Decryption

     5.     Voice Processing

Compression

Filtering/Amplifying

Conversion

Frequency Chopping

Intelligibility

6.     Transcription Equipment

Quiet Environment

Modern Transcribers

Ergonomic Workplace

7.     Transcriber Expertise

Quality Training

Ear for Dictation

No Production Pressure

8.     Quality Process

100% Proofreading

Full Quality Assurance

In-house SME Assistance

Annual Audits

Metrics Measurement

9.     Experience

Specific Doctors

Teamwork

Specialization

10. Time

Improvement over Time

11. Customer Feedback

Constructive

Timely

 Star Transcriptions Proprietary